Sales Efficiency

KAIZEN IN SHOPS FOR INCREASING SALES EFFICIENCY

Background and initial SITUATION

The company requires quick improvements for increased sales efficiency in its shops

Solution

  • Training ‘on the job’ of ten Black Belts within the execution of Kaizen Workshops
  • “On the job” training of 10 Black Belts whilst executing a program of Kaizen Workshops
  • Preparation of training jointly with Head of Sales
  • Early involvement of Head of Sales and of three different Shop Managers
  • Execution of "Live Kaizen Workshops" in three shops
  • Formulation of solutions within the 3 day training with prompt implementation of Quick Wins by the Black Belts
  • Blue Print approach for a standardized rollout in the other 40 shops
  • Supervision of the national rollout

ADDED VALUE FOR COMPANY AND CUSTOMERS

  • Shorter waiting times and improved customer service in the shops
  • Quick solution identification and prompt implementation with minimal effort
  • Quick Wins resulting in savings of 140.000 Euro
  • Blue Print Rollout potential is 2.25 Mill. Euro
  • High Return on Investment for the training